Trent J. Mitchell, CPA ("the firm"), collects personally identifiable information ("PII") only when individuals voluntarily provide it, including when they contact the firm by phone, email, fax, text message, or other direct communication. The firm uses PII to respond to inquiries, provide accounting and tax services, communicate with clients and prospective clients, schedule appointments, request and exchange documents, provide service updates, and maintain required business records. The firm does not sell, rent, or share PII with third parties or affiliates for marketing or promotional purposes. SMS consent, mobile phone numbers, and SMS opt-in information are not shared with third parties or affiliates for marketing or promotional purposes. The firm may share information only as necessary to provide professional services, comply with legal or regulatory obligations, protect the firm's rights, or work with service providers that support the firm's business operations and are not permitted to use the information for their own marketing purposes. SMS communications are governed by the SMS Terms and Conditions.